![]() THE FOREGOING CONSTITUTES YOUR SOLE AND EXCLUSIVE WARRANTY AS TO THE GOODS PURCHASED AND IS IN LIEU OF ANY OTHER WARRANTY. The remedies set forth in this paragraph are exclusive and correction by AEP or its customers of part nonconformity in the manner provided above shall constitute fulfillment of all liabilities and obligations of AEP or its parts customers to those entitled to the benefit of this warranty.Īny improper use of replacement parts including but not limited to operation beyond rated capacity are in conjunction with replacement parts not approved by AEP or parts that have been altered or repaired in such a manner as would in AEP sole judgment, adversely affect the integrity of the replacement part shall void this warranty.ĪEP’s obligation under this warranty is expressly limited to the conditions as stated above and shall not include duty, taxes, or any other charges whatsoever or any liability for direct, indirect, incidental or consequential damage or delay. ![]() AEP shall not be liable for the cost of installing replacement parts or for any other expense connected with the repair or for any special, incidental or consequential damages. The exclusive remedy for any product it determines to be defective in workmanship or materials will be repaired, replaced, or refunded of the purchase price. This warranty is made to the original purchaser of the parts and is non-transferable. Warranty coverage for all products can be found under the details section for each item. Subject to the limitations and exclusions below, all replacement parts manufactured or sold by AEP are warranted to be free from defect in material or manufacture from the date of purchase. Claims will be filed with the freight carrier for damages.Notify AEP immediately, so we can take care of it.Parts damaged in transit is the responsibility of freight carrier Upon receipt and inspection of the part(s), a credit will be issued for parts based on the net invoice amount and applicable freight charges.Upon receipt of the RMA, the material must be shipped to the AEP warehouse accompanied by the original sales invoice or packing slip.No allowance will be made for freight charges.Īn RMA request must be submitted to AEP customer service with the proper documentation (original sales invoice or packing slip) within 10 business days from receipt of shipment.Upon receipt, inspection and acceptance of the parts, a credit will be issued based on the net invoice amount less a 25% restocking charge.Packages not marked with the RMA number will be refused. ![]() The RMA number must be clearly marked on the outside of the package.Upon receipt of the RMA, material must be shipped freight prepaid to AEP warehouse, accompanied by the original packing slip or sales invoice. ![]()
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